What is Campaign Administrator?
Campaign Administrator is a centralized web-based application that provides a robust suite of tools, features and functionalities facilitating the launch of short code mobile campaigns. The application allows users to submit mobile campaigns to wireless carriers for provisioning and tracking the workflow progress and lifecycle of the campaign.

Wireless carriers are able to review and decide on campaigns submitted by aggregators and/or other parties, manage and monitor the campaign as it moves through each stage within the carrier’s organizational workflow from provisioning through campaign launch and eventually, campaign de-provisioning.

Who uses Campaign Administrator?
Wireless carriers, Aggregators and MVNOs are the primary users of Campaign Administrator. Neustar Campaign Administrator’s robust architecture also supports Neustar’s ability to customize the product offering to fit other players within the mobile industry such as Content Providers, Application Providers and other mobile business companies. Please contact your Neustar sales support representative or the Neustar Campaign Administrator marketing team at campaignadmin@neustar.biz.

How much does Campaign Administrator cost?
Campaign Administrator comprises of standard features as well as optional modular components and the ability to customize the product to fit each organization’s unique needs and environment. Pricing will vary based on the level of customization chosen by the organization for their application. Please contact your Neustar sales support representative or contact us for more information.

How secure is Campaign Administrator?
Neustar Campaign Administrator software is hosted on geo-redundant servers. The Campaign Administrator servers are authenticated with Equifax Secure Certificate Authority; certificate key is 128 bit length. Activities and events to and from Neustar’s Campaign Administrator environment are all encrypted. The application uses the industry standard of SSLv3 protocol and uses 1024-bit RSA key for authentication. All campaign data is proprietary and not shared with other non-affiliated and non-approved organizations as well as users.

Does Campaign Administrator provide customer support?
Neustar Campaign Administrator is supported by a dedicated staff of trained specialists and we provide conveniently accessible self-help resources such as FAQs and detailed user guides through the Campaign Administrator tool.

What features and functionalities does Campaign Administrator offer?
Neustar Campaign Administrator is an end-to-end mobile campaign management solution supporting a full spectrum of features. Briefly, general features include:

  • Campaign submission
  • CSCA integration for CSCs
  • Campaign Dashboard
  • Campaign Workflow Management and Audit Trail
  • Campaign Event Notifications
  • Campaign Complaints and Violations
  • Campaign Reporting
  • Campaign Administrator User Management
  • Campaign Administrator Access Management
  • Campaign Administrator Relationship Management
  • API for integration with client systems

How do I find out more about the product?
There are Flash presentations and a brief product brochure located in the Resource section of the website. For additional information or to schedule a product demonstration, please contact your Neustar sales support representative or email us.